• Higgins, ACT, 2615, Australia
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Frequently
Asked Questions

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Common Questions We Answered

Our support services are personalised for your needs and provided by qualified support workers.
Our NDIS services include the following:

  • High-intensity daily personal care
  • Daily personal activities
  • Assistance with daily life tasks in a group or shared living arrangement (SIL)
  • Participation in community, social and civic activities
  • Community nursing care
We have staff that has 12 years of experience working with clients who are aged, physically or mentally challenged/disabled.
Yes, there is flexibility according to the client's NDIS package. There can also be flexibility in choosing the minimum duration of services and the time of the day when services are required. Flexibility regarding cancellation/prepone/postponement of services is available (Minimum notice period of 48 hours applies).
Yes, we have a multilingual workforce.
The quality of services can be assured by regular staff training and re-training and regular feedback from the participants and their families. If the participants and their families are concerned about the quality of services, they can contact us. We would be more than happy to listen and address any service-related concerns.
We have been working with the NDIS for the last 5 years. We are experienced in providing community and in-home services, e.g., personal care, community participation and community nursing.

Contact us on by phone, or email
Contact number: 0438 359 157
Email: support@indusdisabilitysupport.com.au

Our workforce has qualifications in at least one of the following areas:

  1. First aid and CPR.
  2. Certificate III/IV in Aged care support.
  3. Certificate III/IV in Disability Support.
  4. Certificate III/IV in Community Services.
  5. Certificate III/IV Exercise training.
  6. Diploma of Nursing.
  7. Bachelor of Nursing.
The cost of our services depends on the specific services you require. However, we will discuss and agree on the cost with you beforehand. Please don't hesitate to contact us if you have any questions about pricing.
Once you get a confirmed NDIS plan with sufficient funds to meet your service needs, we will arrange a meeting to help utilise those funds to achieve your goals.
Yes, $1 per kilometre when the travel arrangement is not included in the plan and if the staff uses their vehicle to transport you from one point to another. For more information contact us.
Our capable staff members will help you administer your regular medications, as they are trained in medication administration.
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